Privacy Policy

RubyMoon is totally committed to protecting the privacy of our site visitors and customers. We fully appreciate and respect the importance of privacy on the Web. We will not disclose information about our customers to third parties except where it is part of providing a service to you – for example, arranging for a product to be sent to you, or carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so. We will not sell your name, address, e-mail address, credit card information or personal information to any third party (excluding partners from whom you may have linked to our site) without your permission.

Communication & Marketing

If you have made a purchase from our store we may occasionally update you on our latest products, news and special offers via e-mail, post & telephone. You will also be given the opportunity to receive such communications from us and selected third parties when you become a member of RubyMoon.

Protecting your security

We may use personal information provided by you in order to conduct appropriate anti-fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. This is done only to confirm your identity – a credit check is not performed and your credit rating is unaffected. RubyMoon Design CIC Ltd (at the address below) is the data controller for the purpose of the General Data Protection Regulation (GDPR). You have the right to access and request the deletion of the information which RubyMoon holds about you and your right of access can be exercised in accordance with the GDPR.

We are always pleased to hear from you. We are always grateful for any time you spend providing us with the feedback we need to ensure our customers are completely satisfied – we want you to return to the site and to recommend us to your friends. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact the customer service of RubyMoon who will be delighted to answer any questions you may have.

You can either contact

Or, write to us at:
The Platform
9 Russell Place
East Sussex

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